> For the complete documentation index, see [llms.txt](https://docs.flowcp.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flowcp.ai/guides/get-support.md).

# Get support

Need help? You can reach the FlowCP team directly from inside the dashboard — no need to leave the app or find an email address.

## Sending a support request

1. Click your account avatar at the bottom of the sidebar to open the account menu.
2. Choose **Support** (it sits right under **Documentation**).
3. In the **Contact support** popup, fill in:
   * **Category** — General question, Bug or issue, Billing, or Other.
   * **Subject** — a short summary of what you need.
   * **How can we help?** — the details of your question or issue.
4. Optionally attach a screenshot or screen recording (see below).
5. Click **Send request**.

Your message is emailed to the FlowCP support team. We reply to the email address on your account, so there's nothing else to fill in.

## Attaching a screenshot or video

A picture often explains an issue faster than words. In the **Contact support** popup, click **Add image or video** and pick a file.

* Only **images and video** are accepted.
* Files must be **10 MB or smaller**.
* The file is sent along with your request as an email attachment — it is not stored anywhere else.

To swap the file, remove it with the **✕** button and add another.

> **Note:** If sending fails, you'll see an inline error in the popup. Check your connection and try again, or email us directly at <support@flowcp.ai>.