Get support

Need help? You can reach the FlowCP team directly from inside the dashboard — no need to leave the app or find an email address.

Sending a support request

1. Click your account avatar at the bottom of the sidebar to open the account menu.

2. Choose Support (it sits right under Documentation).

3. In the Contact support popup, fill in:

   • Category — General question, Bug or issue, Billing, or Other.

   • Subject — a short summary of what you need.

   • How can we help? — the details of your question or issue.

4. Optionally attach a screenshot or screen recording (see below).

5. Click Send request.

Your message is emailed to the FlowCP support team. We reply to the email address on your account, so there's nothing else to fill in.

Attaching a screenshot or video

A picture often explains an issue faster than words. In the Contact support popup, click Add image or video and pick a file.

• Only images and video are accepted.

• Files must be 10 MB or smaller.

• The file is sent along with your request as an email attachment — it is not stored anywhere else.

To swap the file, remove it with the ✕ button and add another.

Note: If sending fails, you'll see an inline error in the popup. Check your connection and try again, or email us directly at [email protected].